The official TechEd theme this year was “Connect, Collaborate and Co-Innovate” and when I saw this, all I could think was that this must be the right TechEd for me.
As part of the ESME team and as an SAP Mentor, I had already familiarized myself with these three words as SAP understands them during the last weeks and months leading up to the TechEd.

The journey started on Sunday on the Cluetrain from Frankfurt to Berlin.
This was the pre-pre day event, and as it turned out it set the conversation for the rest of the TechEd. For the first time I was participating in a discussion about openness and collaboration and what this means to SAP.
(On a small side note: The ride was definitely worth the small de-tour via Frankfurt, and I will definitely join next year too!)

This discussion continued on Community Day, where Darren Hague on short notice decided to do a session on “NetWeaver and open source”. During the next two days, the Mentors/bloggers had the opportunity to talk to Zia Yusuf and Hervé Couturier and in both these meetings the word “openness” was re-occuring.

Unfortunately I wasn’t able to participate in the meeting with Zia Yusuf as I was tied up in DemoJam preparations, but from what Dennis Howlett writes, Zia was listening intensely instead of arguing.

When I started working with SAP three years ago, I decided to only focus on new technology (ERP5.0 and up), as there already are enough consultants/programmers out there who cover older systems. During my initial trainings the NetWeaver platform was always pitched as an open technology platform, ideal for developing applications.

“SAP NetWeaver: Integrated, open and inclusive”

“SAP NetWeaver provides an open, flexible and adaptable platform that addresses the challenges of today’s IT infrastructures and tomorrow’s IT evolution.”

It didn’t take long however, for me to realize that SAP’s picture of what the words open and inclusive mean are slightly different than how I was used to view those words.
The only way one can develop applications on a NetWeaver platform today, is if you work in for a partner or a customer, who already have a license.

“SAP NetWeaver is a web-based, open integration and application platform that serves as the foundation for enterprise service-oriented architecture (enterprise SOA) and allows the integration and alignment of people, information, and business processes across business and technology boundaries. It utilizes open standards to enable integration with information and applications from almost any source or technology. SAP NetWeaver is the foundation of SAP Business Suite and SAP Business ByDesign, and also powers partner solutions and customer custom-built applications.”

Now what do you do, when the project you are working on, isn’t from either a partner or a customer?

This question first became a reality for me when I started working on the ESME project. ESME is a community-driven project and because most of those involved are passionate SAP’pers we wanted this solution to run on NetWeaver.
Little did we know when we started exactly how difficult it would be to actually find an instance for it to run on. The first version actually ran on a Tomcat server.
I have had many people asking me along the way, why we were making it so difficult for ourselves. Why wouldn’t we just use JBoss like “everyone” else?
Usually, my answer would be “because we are stubborn and stupid”.
The real reason however for going with SAP is that we have hopes things will change for the better.

The Mentor meeting with Hervé Couturier (newly appointed Executive Vice-President Products) was really refreshing and one of my TechEd highlights.
Here was an executive who started the meeting saying “why can’t we?” instead of “why should we?”. It felt very refreshing to be able to present our “openness and open source case” to someone who obviously understood the advantages of collaboration in the SAP ecosystem.

According to the feedback we received from this meeting,
“This meeting was a testimonial to the value the Mentors add to, and I want to thank you for your support. You were great!” the meeting was well received on the other side too.

Now I just hope SAP delivers.

One last note.
This is the comment from Tom Raftery, which was made on the night before TechEd had even started.
“SDN is supposed to be a community of developers. Why doesn’t it have a community-rated shared code library then? Or is that a naive question”.

Yes indeed, why not?

Listed, these are the main differences between ESME and IM:

• Opt-In Following: Allowing an asynchronous follower/following behavior.
• Group Concept: Post different messages to different groups.
• Tag Clouds
• Integration of different corporation back-ends/SAP integration

To explain the opt-in following concept, I will use a story that happened to me recently.
It demonstrates the power of Twitter and explains (one of the ways) how ESME can be a valuable tool for the enterprise.
I will write more about the other points on the list in the weeks to come.

I was installing LiveCycle ES at work, using a so-called turnkey installation, that turned out to be not-so-turnkey after all. (surprise surprise!)
Because this was a part of Adobe’s prerelease program, finding help was difficult and the forums on the prerelease program site wasn’t exactly like the forums I was used to on SDN. Days went by without any answers, so instead of wasting my time waiting for one, I shared my headaches with my friends on Twitter.
My friends shared that with their friends again, and within a couple of hours I had Adobe employees writing to me on Twitter offering their help.
The next day all problems were solved and I could finish my installation.

Everyone helping me were people I didn’t know, so without Twitter I wouldn’t have known where and how to find them. This approach lets them find me.

Because a service like IM uses a mutual following concept, you would have had to tell every single individual in your contact list about your problem individually and they would have had to do the same with their contacts etc.
With Twitter you write your message only once and it reaches hundreds of people (of course this depends on how many people follow you), and if a friend re-tweets and he has a couple of hundred friends and so on, you can reach thousands of people with only 3-4 messages.

Finding the right person to ask can sometimes be as time consuming, as solving the problem itself can be. This is no different in big organizations.
If you don’t know whom to ask for help solving your problem, finding this person can be a daunting task.
This is where ESME comes into play.